Legal
Cancellation Policy
Effective June 2026
1. More than 30 days prior to check-in
Eligible for refund, minus applicable processing fees.
2. 14–30 days prior to check-in
Partial refund eligibility may apply, subject to review.
3. Less than 14 days prior to check-in
Bookings may become non-refundable.
4. Same-day cancellations
Same-day cancellations are generally non-refundable.
5. Early departure
Unused nights after check-in are generally non-refundable unless otherwise approved in writing by Private Sky Residences.
6. How to cancel
To cancel a reservation, contact bookings@privateskyresidences.com with your booking reference. The cancellation window is calculated from the time written cancellation notice is received.
7. Force majeure
In the event of force majeure circumstances beyond reasonable control (including natural disasters, government actions, or property-wide outages), we will work in good faith to offer rescheduling or appropriate refunds.