Privacy Policy
Effective May 2026
Private Sky Residences respects your privacy and is committed to protecting your personal information.
1. Information we collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Residential address
- Passport or identification details
- Reservation information
- Payment information
- Device and browser information
- Communication records
2. How we use information
Your information may be used to:
- Process reservations
- Verify guest identity
- Communicate regarding bookings
- Improve guest services
- Prevent fraud and unauthorised activity
- Comply with legal obligations
- Provide concierge and hospitality services
3. Payment security
Payments are securely processed through third-party payment providers including Stripe. Private Sky Residences does not store full credit card information on its systems.
4. Third-party services
We may use trusted third-party providers including:
- Stripe
- Cloudflare
- Google Analytics
- WhatsApp Business
- Booking and property management systems
5. Data protection
We implement commercially reasonable safeguards to protect personal information against unauthorised access, disclosure, or misuse.
6. International data transfers
As our services may operate internationally, your information may be processed in multiple jurisdictions including Australia and the United Arab Emirates.
7. Cookies
Our website may use cookies and analytics technologies to improve functionality, performance, and user experience. See our Cookie Policy for details.
8. Your rights
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict certain processing
- Withdraw consent at any time
- Lodge a complaint with the competent data protection authority
You may also submit a request through our Data Request page.
9. Contact
For privacy-related enquiries: privacy@privateskyresidences.com